Privacy Policy

Last updated: January 1, 2024

Introduction

Glowearth is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our rental property preparation services.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation for property preparation services
• Submit inquiries through our contact form
• Communicate with us via email or phone
• Engage our services for rental property preparation

This information may include your name, email address, phone number, property address, and details about your property preparation needs.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our property preparation services
• Process your service requests and communicate with you about your property
• Send you quotes, schedules, and updates related to your service
• Respond to your inquiries and provide customer support
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in delivering property preparation services
• Professional contractors and tradespeople working on your property
• Property managers or real estate agents when authorized by you
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with the relevant privacy authority

Cookies and Tracking

Our website uses essential functionality to provide you with the best experience. We use local storage to remember your privacy preferences. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date at the top.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: service@glowearth.world
• Phone: +61 1300 582 028
• Address: 239 Wright St, Adelaide SA 5000, Australia